The brief
A couple with three young children had been searching for their forever home for around nine months, missing out weekend after weekend and growing disheartened. They had seen us at many open homes and had heard how local agents spoke about the way we work. One of them was unsure whether a buyers agent was needed at all, believing they could manage it themselves. Eventually they decided to take the step and engage us.
Our approach
Three days in, one of them called simply to say how much of a weight had lifted from his shoulders. He could focus fully on his work again and leave the home front to us. We kept them informed at every step, flagged off-market and pre-market opportunities before they knew such things existed, and gave them honest, unbiased guidance so they could make decisions with confidence. From there it was about timing, our relationships with local agents, and being organised and ready to move the moment the right property surfaced, even on tight timeframes.
The outcome
Within a short time we purchased a home with all the space their family needed, secured through private treaty at well under the market value of the day. Our clients were delighted, and their only regret was how long it had taken them to make the call.
